Note: This is an excerpt from a post I published on LinkedIn Pulse. Read the full post.
You see the vendor sales pitches all the time: “Our innovative technology products will solve all of your information problems and make you look super smart!” Balderdash!
The solution to your business information problems are things technology vendors cannot sell you in a box or digital download.
Is technology part of the solution to your information problems? Of course it is. I am not suggesting we go back to stone tablets and smoke signals here. But the critical parts of the solution to your business information problems are things technology vendors cannot sell you in a box or digital download. IT is not the solution to information problems any more than calculators are the solution to financial problems.
To overcome information chaos, you must define your Information Strategy, Architecture, and Governance. Your organization has to define these, perhaps with the help of one or more information management consultants. You need to move from being IT-focused to being information management focused—with IT taking an important but supportive role.
Your information strategy, architecture, and governance provide the comprehensive set of business requirements that should define your IT solutions.