Saturday, April 29, 2017

Office 365 Listens: UX Improvement

Earlier this month I complained here about how Outlook online in Office 365 had a weird option to "Empty Folder" and what a huge UX fail that was. I am here to report that Microsoft and Office 365 listened and made it better!

Now instead of "Empty folder" (which was very confusing and did not even have a confirmation, cancellation, or undo), the option says "Delete all". Removing "folder" from the label makes all the difference.
Delete all option
AND, there is the all-important confirmation!
Delete all confirmation
This is a great and fast fix, Microsoft. Thank you!

I would like to think this was done as a direct result of my post. After all, we did have a conversation on Twitter about this:
Twitter exchange

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