Saturday, April 23, 2016

Digital Transformation In Action: 21 Things You Need to Know

AIIM published a great ebook on Digital Transformation as a preview to the 2016 AIIM Conference. A great group of industry experts contributed their thoughts to this important topic, including me.

The following were my contributions to two of the rules:

RULE #11 - IF YOU CAN'T MEASURE IT - DON'T DO IT.
Kevin Parker, NEOSTEK: "Use an IM maturity model and assessment (like the one from MIKE2.0 or NARA's RIM Maturity Model). Involve a range of stakeholders that includes both leadership and staff. The assessments should be honest. The initial assessment gives you a current state picture and helps to identify the major areas that need prioritized improvement. Each subsequent assessment should be done as improvement iteration reviews. These provide real progress measurement."
RULE #15 – A UNIFIED INFORMATION STRATEGY IS NOT A LUXURY.
Kevin Parker, NEOSTEK: "Develop and mature your information strategy to include all data, documents, content, knowledge, and records from every major process regardless of format or technology. Build this into an information architecture that works for your business. Make it agile and govern it. Technology disruptions will continue. A unified information strategy, architecture, and governance will guide the organization through these challenges and help turn them into advantages for the organization. This will help build a culture of transformation and information management."

Download the free report:
Digital Transformation In Action: 21 Things You Need to Know »

Solution Success Means User Adoption

The following is an excerpt from a post I published on the AIIM blog called "Solution Success Means User Adoption".

Of all the measures of success for information management solution implementations, there is one critical success factor that stands above the rest: user adoption. In other words, your solution is only successful if it is actually used by the people in your organization.

Getting people to use your system cannot be an afterthought. It must be part of the entire lifecycle of any solution from planning to implementation to ongoing operation.


Put simply, a successful information system is one that is useful, usable, and used. This is a combination of user experience and user adoption.

Read the full post:
"Solution Success Means User Adoption" »

Thursday, February 18, 2016

Plan a Successful Information Management Solution Implementation

How do you plan a successful information management solution implementation? Well, there's a LOT to it! And there are many paths to failure. In AIIM's Electronic Records Management and Enterprise Content Management master courses, we spend four whole days discussing these concepts.

In my recent Pulse article on information management and technology, I state:
The solution to your business information problems are things technology vendors cannot sell you in a box or digital download.
And:
Your information strategy, architecture, and governance provide the comprehensive set of business requirements that should define your IT solutions.

The goal of this presentation is to give a very brief overview of the main elements for success. This presentation should help you:
  • Plan your enterprise information strategy, architecture, and governance
  • Recruit an executive champion, cross-departmental partners, and your IT organization
  • Plan for continuous implementation and improvement
  • Plan to promote user adoption of your IM solution

Tuesday, January 26, 2016

InfoGov 2016: The State of Enterprise Information



The information experts at Optismo and InfoGovCon have published a new report called "Information Governance 2016: The State of Enterprise Information (Part 1)". This important research paints a bleak picture of Information Governance maturity in today's enterprises.

I was excited to see one of my responses quoted in this research:
InfoGovCon: "Do you believe the term 'Enterprise Content Management' is still helpful or still has meaning?"

Kevin: "As an ECM expert, I say it needs to morph fully into Enterprise Information Management and encompass all information: data, content, records, and knowledge from every source and system."

Download InfoGovCon's research to see all the findings in this report.