Award-Winning Information & Technology Executive, Consultant & Speaker
@JKevinParker on the Web
Saturday, March 17, 2018
User Object Attributes in Office 365 Exchange Online
I was working with my team on using our Exchange Online user attributes to create a new custom signature. But I could not find a definitive ...
Friday, December 15, 2017
CMSWire Article: Why Customer Experience Needs Information Governance
My latest CMSWire article is " Why Customer Experience Needs Information Governance ": Customer experience management is generall...
Sunday, July 9, 2017
Content Cleanup and Migration Planning
When planning a new content management system, you almost always have to plan for content migration. It doesn't matter if you are workin...
Saturday, June 10, 2017
Considerations for ERM Implementations
On 5/17/2017 I presented to the Northern Virginia Chapter of ARMA on "Considerations for ERM Implementations". I created this talk...
Sunday, May 7, 2017
A New Adventure with Tahzoo
I recently started a brand new adventure in my career. I am now Senior VP/Managing Director of marketing technology labs with Tahzoo , a dat...
CMSWire Article: How Information Architecture Improves Customer Experience
My latest CMSWire article is " How Information Architecture Improves Customer Experience ": Have you ever had a problem finding i...
Saturday, April 29, 2017
Office 365 Listens: UX Improvement
Earlier this month I complained here about how Outlook online in Office 365 had a weird option to "Empty Folder" and what a huge ...
Thursday, April 6, 2017
Empty Folder Option for Inbox in Office 365 Mail? Really?!
So my CEO calls me and says she needs help—she has somehow sent her entire email inbox contents to the trash, and she can't stop it. I s...
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